People, your most valuable asset

29th Jun 2007



Through the years many managers have grown from mere supervisors into true leaders, doing all they can to remove the obstacles inhibiting their team’s ability to excel and win.  Are you and your management team included in this leader group?  I hope so.  If not, you can improve the performance of your teams by undertaking a very simple leadership approach, one of optimizing your performance management process.

We all recognize that our teams’ motivation levels vary, in some cases significantly.  Often, we call under-performance a people issue.  But is it really?  I believe it is most often a leadership issue.  You’ve seen the research.  Most people aren’t motivated by money alone.  Most perform well for a variety of personal motivations.  Nearly everybody wants to do a good job in all their endeavors.  And all employees want and need  to know what’s expected of them and how they are performing against expectations.  If you can do a proper job of communicating your company goals, your expectations of the employees and provide proper feedback on how you view their performance…you’ll see a marked improvement in the performance of your teams and, hence, the bottom line.

This doesn’t mean you should merely initiate a performance management process.  It means building a process, implementing the process and committing to continued use and improvement of the process.  Those old-fashioned annual evaluations have little value.  In fact, the results may be opposite of what you hope to achieve.  The same is true for evaluations completed by unskilled supervisors. On the other hand, a properly conducted, objective and open communication and feedback process can result in improved job satisfaction, morale and performance.  This process should be conducted much more frequently and include employee evaluation of supervisors.  It’s not a difficult task but it does take a commitment of time and resources and a champion.  And that champion should be a senior leader.

Want to hear or discuss more?  Stay tuned, I’ll be writing more about this subject in the coming days and will share some of the successes I’ve seen or enjoyed. 

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